Citra crashing/closing after playing for some minutes

Citra is crashing/closing after a while playing, sometimes crashes after a couple of minutes and sometimes I can play a little bit longer but then crashes again. I have no FPS issues and I can play without a problem but then after a while playing Citra just closes.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i3-3240 CPU @ 3.40GHz (4CPUs), ~3.4GHz
  • GPU: Intel® HD Graphics 2500
  • Citra Version Canary 1639
  • Game: ACNL - Welcome amiibo, Pokémon X, Pókemon Y

Diagnostic Log
citra_log.txt (5.0 KB)

System Information for Support

Client Version                                Canary 1639 HEAD-6b633d1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

Hey, thanks for your tip! Unfortunately it didn’t solve my problem but I could play a bit longer and fixed some graphical glitches

It looks like you accidentally reopened Citra before uploading the log so it got cleared. The log gets cleared every time you open Citra. Have the log folder open in the background so when you Citra closes you can immediately upload a new log here. Hopefully the new log will have more information.