Citra crashing in Pokemon Y

Citra is having some issuies with performance in pokemon Y,crashing a lot when trading,after use a tm or hm,change the character clothes,using the pokedex,etc(that’s only happening after i updated to version 1760 of citra)

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-5200U CPU @ 2.20GHz
  • GPU: Intel(R) HD Graphics 5500
  • Citra Version 1760
  • Game: Pokemon Y

Diagnostic Log
citra_log.txt (296.6 KB)

System Information for Support

Client Version                               Nightly 1760   HEAD-593b0b2
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 5500
GPU Driver Version                           20.19.15.4549
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

This driver is out of date. To update, download win64_15.40.5171.zip from Intel® Graphics Driver for Windows* [15.40]
Mirror download: https://downloadmirror.intel.com/30196/a08/win64_15.40.5171.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Well now i updated my driver and still having the same issues,but thanks for the warning that i needed that update

Please upload another log file then.

citra_log.txt (42.3 KB)

System Information for Support

Client Version                               Nightly 1760   HEAD-593b0b2
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 5500
GPU Driver Version                           20.19.15.4549
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Your drivers are still outdated, please follow the guide linked correctly.

sorry for causing trouble,now is working very well thank you