Citra crashing the moment 3DS file is selected

Issue:
Enter a description of your issue here, in full detail.
I’ve been trying all day with different 3DS decryption roms but everytime I load a new rom, Citra goes black and instantly closes.

System Information

  • Operating System: Windows 10 Home.4 GB RAM.
  • CPU: Intel® Core™ i5-6200U
  • GPU: 2.30GHz 2.40GHz
  • Citra Version (found in title bar): Citra Nightly 1381
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar): https://prnt.sc/py8q4a

citra_log.txt (25.2 KB)

System Information for Support

Client Version                                Nightly 1381 HEAD-5fa71d4
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4463
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

20.19.15.4463

These drivers are outdated, you should update.

You don’t have proper drivers installed for your iGPU.

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed that you can if you want update further(recommended): https://downloadcenter.intel.com/download/29195/Intel-Graphics-Windows-10-DCH-Drivers?product=88193 (download the .exe this time).