Citra crashing when fighting boss

Citra Support
#1

Citra crashing when fighting boss
Was playing rune factory 4 and while fighting one of the boss halfway, citra crash on it own. Repeated few times but still the same.

System Information

  • Operating System: Microsoft Windows 10 Home
  • CPU: AMD Ryzen 5 3600X 6-Core Processor, 3793 Mhz, 6 Core(S), 12 Logical Processor
  • GPU: NVIDIA GeFOrce RTX 2060 SUPER
  • Citra Version (found in title bar): Citra Nightly 1565
  • Game: Rune Factory 4
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (11.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

You didn’t upload the log properly, and make sure you do not restart Citra after it crashes because the log gets cleared every time you open Citra. Have the log folder open in the background, play until it crashes then you can upload a new log.

#4

System Information for Support

Client Version                                Nightly 1565 HEAD-2e24183
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 3600X 6-Core Processor             
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce RTX 2060 SUPER/PCIe/SSE2
GPU Driver Version                            446.14
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5

how do i enable this option?

#6

Enable everything in the Advanced graphics options. Enable Disk Shader Cache (it is in the Enhancements tab) as well as it works correctly once Accurate Multiplication is enabled.

image

#7

thank you for the prompt reply, but after enabling everything, the boss fight only extend two more scenes and citra crash again. this is the newest log.

citra_log.txt (797.1 KB)

1 Like
#8

System Information for Support

Client Version                                Nightly 1565 HEAD-2e24183
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 3600X 6-Core Processor             
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce RTX 2060 SUPER/PCIe/SSE2
GPU Driver Version                            446.14
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#9

HW.Memory core/memory.cpp:GetPhysicalRef:476: unknown GetPhysicalPointer @ 0x186A1608 at PC 0x00141AC0

Hm…just to make sure, try redump the game using the guides below, have at least 4GB free space on your Nintendo 3DS’s SD card:


Avoid loading save states when you retest on a clean dump as well. Load normally within the game.

#10

ok it works now!! thank you so much for the support! Have a Nice day! :slight_smile:

1 Like