Citra crashing when loading rom

Citra Support
4

System Information for Support

Client Version                                Canary 1824 HEAD-44728606c
Operating System                              Linux 5.4.0-7634-generic
CPU                                           Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Mesa DRI Intel(R) UHD Graphics (CML GT2)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

5

heres nightly log file too citra_log.txt (11.9 KB)

6

System Information for Support

Client Version                                Nightly 1599 HEAD-b94f21eac
Operating System                              Linux 5.4.0-7634-generic
CPU                                           Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Mesa DRI Intel(R) UHD Graphics (CML GT2)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

7

For testing, try create a new folder called user at ~/.local/share/citra-emu/ and see if that works. If it does there might be a problem with your settings or save files.

8

i tried creating the user folder .nope still crashing

9

so i rolled back my flapak version back to nightly 1594 and it works fine right now so im not gonna update till the problem is solved

10

Hm, the problem started with Nightly 1595? What command did you run to rollback btw?

11

I actually didnt check fully if the issue started with 1595 until now i just picked an old commit . the problem starts on version 1596 of nightly . 1595 is fine . the command I used is

//flatpak remote-info --log citra-nightly-origin org.citra.citra-nightly //

to show the commits and then

//sudo flatpak update --commit=</commit id> </remote id >

example

//sudo flatpak update --commit=a13c60246a60818b473f8f4c67215b606fb6699568854b1af42100b0b4c673c8 org.citra.citra-nightly

2 Likes
12

Does turning off Hardware Shader in newer versions fix the crashes? I seem to have similar problem but when I turn off this setting roms won’t crash. Since I am experiencing performance hit when disabling it I reverted to previous version the same way as above.

13

citra_log.txt (4.0 KB)

14

I did not find anything wrong in your log file. Please wait for a moderator to assist.

15

Hi, try this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it is there.
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

2 Likes
16

citra_log.txt (4.8 KB)

17

I did not find anything wrong in your log file. Please wait for a moderator to assist.

18

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
19

Hi Guys, I got the same problem as @gotzerbie
… the Application crashs when I try to open the ROM

here are some details and my log-file:

System Information

  • Operating System: Windows 10
  • CPU: Intel i5 9600K
  • GPU: Nvidia Geforce 1080ti
  • Citra Version (found in title bar): 1683 Nightly
  • Game: Pokemon Ultra Sun

citra_log.txt (5.5 KB)

20

System Information for Support

Client Version                                Nightly 1683 HEAD-2461f67
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

21

citra_log.txt (16.6 KB)

22

System Information for Support

Client Version                                Nightly 1683 HEAD-2461f67
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.3277
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

23

citra_log.txt (5.5 KB)