Citra does not connect to the internet

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra 1601
  • Game: Pokemon omega rubin
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

you have to provide more information of the problem…
and better follow the bot’s link to provide a log file…

citra_log.txt (811.7 KB)

System Information for Support

Client Version                                Nightly 1601 HEAD-f72be7a
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 750 Ti/PCIe/SSE2
GPU Driver Version                            432.00
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Issue:
Whenever I try to connect to a room, or someone connects to my room, it says that my network settings are wrong and I have done everything as detailed in a guide and nothing works, I have added the ports and everything, it just won’t work.

System Information

  • Operating System: Windows 10 Professional 64 bit
  • CPU: Ryzen 3 3200G with Radeon Vega Graphics
  • GPU: nVidia Geforce 1650ti OC 4gb
  • Citra Version (found in title bar): Citra Nightly1708
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

    Screenshot - 424713a077adbf5b4790ac37b823c573 - Gyazo
    citra_log.txt (25.6 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Can you try connecting to a free public room (not one made by you or a friend)? Does connecting to those rooms work? If not, what happens when you try?

I have already tried that and it does the same thing, unable to connect to host

It sounds like something on your end is blocking your connection then. Check your router settings as well as your anti-malware settings to see whether there’s something blocking that connection for some reason.

That’s the thing, i’ve already gone through all of that and it’s made no difference, I turned off my anti-virus and everything and it made no difference

Then I’m not sure what to tell you. The problem is definitely on your end as far as I can tell. I don’t know what’s the cause though.

None of this makes any sense, I have done everything possible to avoid this problem and I was told someone would help me, but no one has done so, you’ve seen the log file, there must be something you can do?

If you think you are behind a NAT, you can use like Hamachi or something and host unlisted then invite those you want to play with into your Hamachi network. They can then direct connect to room using your virtual IP (your IP address on Hamachi).