Citra does not detect my GPU and won't start with an OpenGL 3.3 not supported error

#1

Issue:

Citra does not detect my GPU and won’t start with an OpenGL 3.3 not supported error

My citra used to work just fine. Last I opened citra was about 4 weeks ago. Now I’m trying to play the game(any game), it’s not working anymore

the error says “Your GPU may not support OpenGL 3.3…”
I have reinstalled my gpu driver three times, also reinstalled citra.
I looked up and it seems like citra is not detecting my GPU. PLZ HELP!

System Information

  • Operating System: Windows 7 Pro
  • CPU: Intel i5-3550 3.30GHz
  • GPU: Nvidia Gtx560 ti
  • Citra Version (found in title bar): #931
  • Game: any game
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
[ 0.000000] Config core/settings.cpp:LogSettings:51: Citra Configuration:
[ 0.000021] Config core/settings.cpp:LogSetting:47: Core_UseCpuJit: true
[ 0.000022] Config core/settings.cpp:LogSetting:47: Renderer_UseHwRenderer: true
[ 0.000023] Config core/settings.cpp:LogSetting:47: Renderer_UseHwShader: true
[ 0.000024] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateGs: true
[ 0.000025] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateMul: false
[ 0.000026] Config core/settings.cpp:LogSetting:47: Renderer_UseShaderJit: true
[ 0.000032] Config core/settings.cpp:LogSetting:47: Renderer_UseResolutionFactor: 1
[ 0.000033] Config core/settings.cpp:LogSetting:47: Renderer_UseVsync: false
[ 0.000034] Config core/settings.cpp:LogSetting:47: Renderer_UseFrameLimit: true
[ 0.000095] Config core/settings.cpp:LogSetting:47: Renderer_FrameLimit: 100
[ 0.000097] Config core/settings.cpp:LogSetting:47: Layout_Toggle3d: false
[ 0.000097] Config core/settings.cpp:LogSetting:47: Layout_Factor3d: 0
[ 0.000110] Config core/settings.cpp:LogSetting:47: Layout_LayoutOption: 0
[ 0.000111] Config core/settings.cpp:LogSetting:47: Layout_SwapScreen: false
[ 0.000112] Config core/settings.cpp:LogSetting:47: Audio_OutputEngine: auto
[ 0.000113] Config core/settings.cpp:LogSetting:47: Audio_EnableAudioStretching: true
[ 0.000114] Config core/settings.cpp:LogSetting:47: Audio_OutputDevice: auto
[ 0.000115] Config core/settings.cpp:LogSetting:47: Camera_OuterRightName: blank
[ 0.000152] Config core/settings.cpp:LogSetting:47: Camera_OuterRightConfig:
[ 0.000153] Config core/settings.cpp:LogSetting:47: Camera_OuterRightFlip: 0
[ 0.000154] Config core/settings.cpp:LogSetting:47: Camera_InnerName: blank
[ 0.000155] Config core/settings.cpp:LogSetting:47: Camera_InnerConfig:
[ 0.000156] Config core/settings.cpp:LogSetting:47: Camera_InnerFlip: 0
[ 0.000157] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftName: blank
[ 0.000157] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftConfig:
[ 0.000158] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftFlip: 0
[ 0.000159] Config core/settings.cpp:LogSetting:47: DataStorage_UseVirtualSd: true
[ 0.000160] Config core/settings.cpp:LogSetting:47: System_IsNew3ds: false
[ 0.000161] Config core/settings.cpp:LogSetting:47: System_RegionValue: -1
[ 0.000162] Config core/settings.cpp:LogSetting:47: Debugging_UseGdbstub: false
[ 0.000162] Config core/settings.cpp:LogSetting:47: Debugging_GdbstubPort: 24689
[ 0.136751] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.358228] Frontend citra_qt/main.cpp:GMainWindow:148: Citra Version: Nightly #931 | HEAD-05118a2
[ 5.294121] Frontend citra_qt/main.cpp:CheckForUpdates:574: Update check started
[ 7.522366] Frontend citra_qt/main.cpp:OnUpdateFound:587: No updates found
[ 14.505009] Frontend citra_qt/main.cpp:BootGame:741: Citra starting…
[ 14.670198] Service.FS core/file_sys/savedata_archive.cpp:OpenFile:67: Non-existing file C:\Users\khs\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config can’t be open without mode create.
[ 14.670337] Service.FS core/file_sys/savedata_archive.cpp:DeleteFile:109: File not found C:\Users\khs\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config
[ 14.675281] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 14.675337] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:512: GL_VERSION: 1.1.0
[ 14.675340] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:513: GL_VENDOR: Microsoft Corporation
[ 14.675341] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_RENDERER: GDI Generic
[ 14.675360] Render video_core/video_core.cpp:Init:34: initialization failed !
[ 14.675364] Core core/core.cpp:Load:113: Failed to initialize system (Error 11)!

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I did upload the log

#4

It looks like your gpu is using generic drivers instead of nvidia’s, when you updated did you update through nvidia’s tool/website? Or through windows ‘update this device’ option?

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