Citra does not responding - Pokemon Moon

Citra Support
#1

Hi,

The emulator was working fine even this morning but i can no more play any games. I still can hear the audio of Pokemon Moon running background but the screen is full black…

System Information

  • Operating System: Windows 10
  • CPU: Intel Core i5 9300H
  • GPU: intel® UHD Graphics 630/ NVIDIA GEFORCE GTX 1660 Ti with Max-Q Design
  • Citra Version (found in title bar): Citra Canary 1903
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1040 4.79 KB

Diagnostic Log
citra_log.txt (569.7 KB)

#2

System Information for Support

Client Version                                Canary 1903 HEAD-6385727
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1660 Ti with Max-Q Design/PCIe/SSE2
GPU Driver Version                            460.89
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
#3

I also tried to delete the “Cheats” folder and restart Citra : /

#4

New log file: citra_log.txt (109.1 KB)

#5

System Information for Support

Client Version                                Canary 1903 HEAD-6385727
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1660 Ti with Max-Q Design/PCIe/SSE2
GPU Driver Version                            460.89
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.