Citra emulator does not open or execute

Hello, good night, sorry to bother you.
But I have a little doubt and that turned into a problem, I downloaded the recent version of Citra, then when I went to run to test the XY unfortunately the emulator does not open it threatening to open but I did not open what I should do some solution please me help I really want to play XY.
I await answers and even more.
Thanks for listening.
And first of all sorry if I’m opening this doubt and everything else in the wrong place if I did this I apologize.
And I also apologize if I made a mistake with the rules issue after all, I’m new here and just wanted to try to solve my problem, that’s all.
I’ll be waiting for answers and even more.

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Follow this guide.

I already did this too and it has not changed at all, I do not really know what to do.
I think I’ll have to give up playing XY.

Try this guide https://citra-emu.org/wiki/hle-aac-decoder/

Also make sure you’re running the latest version of Canary available on our website via the installer.

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