Citra Emulator Has Stopped Working

Issue:
When I try to open a game (Pokemon X), It only stops working.

System Information

  • Operating System: Windows 7 Ultimate
  • CPU: Intel Core i5-3210M 2.50 GHz
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar):
  • Game: Pokemon X
  • Screenshot of Issue
    Adsız
    Diagnostic Log
    citra_log.txt (4.4 KB)

System Information for Support

Client Version                                Canary 1603 HEAD-57a892c
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

How to enable accurate multiplication ?

In the Advanced tab in graphics options.

The log gets cleared each time you open Citra so make sure you do these steps to ensure it catches the issue:

  1. Open Citra then File->Open Citra Folder then log folder(keep this open in the background, do not close the folder).
  2. Start the game, then close Citra after it crashes(don’t reopen or the log gets cleared so you have to do it again).
  3. Reupload the log here.

Sorry for late. Hope I did it true. Also I opened accurate multipication but it didn’t worked again.

citra_log.txt (6.4 KB)

System Information for Support

Client Version                                Canary 1604 HEAD-66f1171
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

System Information for Support

Client Version                                Canary 1604 HEAD-66f1171
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

I disabled but it didn’t launched games again.

Sorry your log is still not useful, follow my steps again. You might need to turn off Hardware Renderer in order to get more info in the log.

citra_log.txt (6.4 KB) I thought I did everything but, I don’t know.

System Information for Support

Client Version                                Canary 1604 HEAD-66f1171
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hm, still null everywhere. Ok go ahead and turn off Hardware Renderer then do the steps again. Sorry for the inconvenience.

citra_log.txt (13.3 KB)

You meant these things yeah ?

Adsız

System Information for Support

Client Version                                Canary 1604 HEAD-66f1171
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            8.15.10.2618
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Build 8.15.10.2618

These drivers are very outdated, you need to update:

Download win64_15.33.49.5100.zip from https://downloadcenter.intel.com/download/29311/Intel-Graphics-Driver-for-Windows-15-33-?product=81499
direct link: https://downloadmirror.intel.com/29311/a08/win64_15.33.49.5100.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Is this all the problem ?

System Information for Support

Client Version                                Canary 1605 HEAD-f6f16ce
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Canary 1605 HEAD-f6f16ce
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Thank you. It worked. :slight_smile:

1 Like