Issue:
citra exe has stop responding
citra_log.txt (476.7 KB)
Enter a description of your issue here, in full detail.
System Information
- Operating System: Microsoft Windows 10 Pro
- CPU: Intel(R) Core™ i7-6500U CPU @ 2.50GHz 2.60 GHz
- GPU: NVIDIA GeForce 930M
- Citra Version (found in title bar): Citra Canary 1999
- Game: Pokemon Y
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
System Information for Support
Client Version Canary 1999 HEAD-a0434e3
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce 930M/PCIe/SSE2
GPU Driver Version 457.49
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
System Information for Support
Client Version Canary 1999 HEAD-a0434e3
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce 930M/PCIe/SSE2
GPU Driver Version 457.49
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
I did not find anything wrong in your log file. Please wait for a moderator to assist.
I did not find anything wrong in your log file. Please wait for a moderator to assist.
Please set up a portable Citra build to test out whether the issue has anything to do with your current Citra installation:
Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) (.tar.gz can be extracted natively on MacOS) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder.
