Citra exe has stopped working

citra_log.txt.old.txt (249.8 KB)

System Information for Support

Client Version                                Nightly 1723 HEAD-4817b00
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce 940M/PCIe/SSE2
GPU Driver Version                            462.80
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Please enable the Vsync option if you are experiencing screen tearing.

You should update to the latest GPU driver available: GeForce Game Ready Driver | 472.12 | Windows 10 64-bit, Windows 11 | NVIDIA

Make sure to select a custom installation and then select Clean Install(ation).

citra_log.txt (25.3 KB)

System Information for Support

Client Version                                Canary 1994 HEAD-0827616
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

citra_log.txt (25.3 KB)

System Information for Support

Client Version                                Canary 1994 HEAD-0827616
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Ignore the bot regarding the drivers, it is a bit dumb with old iGPUs.

Since you have an old iGPU (Intel HD 4000) which can randomly crash due to a driver bug use Nightly 1392 until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

citra_log.txt (27.3 KB)
Help please, it is not opening for me.

GL_VERSION: 4.3.0 - Build 21.20.16.4541
The main problem here is that your operating system is too old to support the required GPU drivers that Citra needs to function properly. You’ll need to update to at least Windows 10 to install the required GPU drivers.

Is it then possible to get an older version of Citra that would work on my OS, as before updating it today, it was working fine so is it possible to get back to that version ? I tried “restoring” but it didn’t revert back t the older version. Is it possible to somehow download the older version of Citra?