Citra exits itself when trying to open Decrypted ROM

Citra Support
1

Issue:
I have my Pokemon SUN Decrypted ROM. I have sully installed Citra Nightly. I am running cirta-qt as admin. I have updated C++ as per the FAQ prior to install. I have redownloaded and reinstalled many times. The emulator detects my game. I double click to start the game, then it loads for 2 seconds and closes. No error. No crash. Just closes. I have tried to get something off the log file, but it remains blank, possibly because the game hasn’t actually launched. When I enter back into Citra, I have to locate my game directory again.

System Information

  • Operating System: Windows 7 Home Premium
  • CPU: Intel Core i5-3550 CPU @ 3.30Ghz
  • GPU: AMD Radeon 7700
  • Citra Version (found in title bar): Citra Nightly #789
  • Game: Pokemon SUN
  • Screenshot of Issue (include the full Citra window including titlebar): Cannot take screenshot as no error occurs. It would just be a screenshot of the desktop.

Diagnostic Log
I have tried everything and anything to get something to appear in the log but i remains blank no matter what.

2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

3

Could you try latest canary:

4

No luck. Still the same issue.
I’ve been googling and searching forums for days and haven’t seen anyone else with this issue so I can only assume it’s something on my end but I can’t think of what it could be??

5

Are you sure you’re opening citra-qt.exe and not citra.exe? If you used the installer, the shortcut would open this.

6

No, I’m definitely opening citra-qt.
The double click i was talking about is when I’m actually ckicking on the game.

7

It’s hard to determine the cause of the issue without the log. Try redumping your game.

8

Just redumped sun and dumped moon as well as a contolled test.
No success with either… this is so frustrating.

9

this is odd, does that happen to any other app on your pc? it doesn’t look like a citra issue.
try dragging your rom file into citra.exe on citra folder.

10

You should not be running Citra as admin, because it opens up a security hole in your system.

11

Would this be cause of my issue? Because running normally gave the same problem. Thanks for the side note though.

12

Could you try to record the desktop when you face this issue ?
(Start recording before you open citra & end it after the crash)
It’d clear things up.

13

No, it wouldn’t, I just figured I would point that out because Citra is currently not very security oriented, that is, a malicious homebrew breaking out of Citra’s sandbox wouldn’t be entirely unheard of.

14

here is my log
citra_log.txt (9.2 KB)

15

System Information for Support

Client Version                                Canary 1506 HEAD-a77f8cd
OpenGL Vendor                                 Microsoft Corporation
OpenGL Renderer                               GDI Generic
OpenGL Version                                1.1.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running default Windows drivers for your GPU. You need to install the proper drivers for your graphics card from the manufacturer’s website.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
16

i3-2350M’s iGPU doesn’t support OpenGL 3.3 with native drivers on Windows. You could give this a try: Force OpenGL3.3 on Intel HD Graphics 3000 (Windows) but don’t expect too much from a low-end laptop CPU from 2011.

You will most likely need to buy a new computer.

17

Hi, just today when I tried to open Pokemon Sun on Citra Nightly it just exited itself when I opened the decrypted ROM. This is my log: citra_log.txt (22.2 KB)

18

System Information for Support

Client Version                                Nightly 1463 HEAD-3b1b8b7
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 620
OpenGL Version                                3.3.0
GPU Driver Version                            26.20.100.7263
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

19

I want to play Animal Crossing new leaf. My Rom is decrypted but when I click it Citra crashes. What should I do?citra_log.txt (5.3 KB)

20

System Information for Support

Client Version                                Nightly 1463 HEAD-3b1b8b7
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.