Citra Fails to Launch - Library not found

Citra Support
#1

Greetings to all,
My emulator fails to launch and this is the terminal window contents:

Library not loaded: /usr/local/Cellar/ffmpeg/4.1_1/lib/libavutil.56.dylib
Referenced from: /Applications/Citra/canary/citra-qt.app/Contents/Frameworks/libavcodec.58.dylib
Reason: image not found
Abort trap: 6
logout

Please help! Thank you!

System Information

  • Operating System: macos
  • CPU: i have no idea how to check this
  • GPU: i have no idea how to check this
  • Citra Version (found in title bar): its the latest canary version
#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3
#4

Sorry, but now it throws a different error:

Symbol not found: __ZdlPvSt11align_val_t
Referenced from: /Applications/Citra/canary/citra-qt.app/Contents/MacOS/citra-qt-bin (which was built for Mac OS X 10.13)
Expected in: /usr/lib/libc++.1.dylib
in /Applications/Citra/canary/citra-qt.app/Contents/MacOS/citra-qt-bin
Abort trap: 6

What do I do now? Thanks in advance.

#5

You are likely using an outdated OS version, click on the apple logo > About This Mac and on Overview you can find which version your OS is in, along with hardware specs, post them here.

#6

Sorry for the late reply.

I am using Sierra 10.12.6. I am unable to find the update on the apple store to 10.13.

#7

You need an updated version of mac osx to run citra, you can try using an older version that may still work: