Citra Fatal Error while opening rom

Issue:
Attempting to start Pokemon Moon ROM but it cannot start and shows the fatal error message.

System Information

  • Operating System: Windows 11
  • CPU: 11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz
  • GPU: Intel Xe Graphucs
  • Citra Version (found in title bar): Nightly 2084
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (12.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 2084  HEAD-95ae46f
Operating System                             Windows 11 Version 22H2 (Build 22621.3007)
CPU                                          11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) Iris(R) Xe Graphics
GPU Driver Version                           30.0.101.3111
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/