Citra force closed when open game

Citra Support
1

Issue:
Citra always force closed when I open game using vulkan, when I use opengl its run normally

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (27.1 KB)

2

System Information for Support

Client Version                               Canary 2604  HEAD-4c69dbd
Operating System                             Windows 10 Version 22H2 (Build 19045.2965)
CPU                                          AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G | AVX2 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
3

Go to File>Open Citra Folder, then delete the shaders folder found here. Now try your game again.

4

Still force closed :frowning:

5

Disable all cheats, then restart the emulation (important, otherwise they remain active). Now try your game again.

6

Still the same issue

citra_log.txt (20.9 KB)

7

System Information for Support

Client Version                               Canary 2618  HEAD-cbc9d86
Operating System                             Windows 10 Version 22H2 (Build 19045.2965)
CPU                                          AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G | AVX2 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
9

Try updating your GPU driver to the latest available: https://www.amd.com/en/support/apu/amd-a-series-processors/amd-a12-series-apu-for-laptops/7th-gen-a12-9720p-apu