Citra freeze and speed became 0% fps 0

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10 Pro ver. 20H2
  • CPU: intel core i5-6300
  • GPU: intel hd grapic 520
  • Citra Version (found in title bar): 1695
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image919Ă—525 14.4 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (4.6 KB)

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
#4

citra_log.txt (4.6 KB)
I did as you said to, here is the new log. Before this happen, it works normally untill i installed a cia.

#5

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#6

The log file doesn’t show you booting any game. Make doubly sure to follow the steps I gave you to the letter.

#7

Hey there, I have encountered the same problem but in a different version of Citra (Nightly 1697) and in all my games. I checked out the steps you gave above and I am sending the log. Thanks in advance! citra_log.txt (10.3 KB)

#8

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
#9

Having the same issue lets see if the log can help citra_log.txt.old.txt (9.7 KB)

#10

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Pentium(R) CPU  J2900  @ 2.41GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
1 Like