Citra freezes on installation

The pre-installation process goes smoothly, until I get to choosing the Start Menu folder. Every time I press Next, it freezes. I waited for about five minutes, and it was still frozen.

System Information

  • Operating System: Windows 8.1
  • CPU: AMD Athlon II X2 215
  • GPU: NVIDIA GeForce 9200
  • Citra Version (found in title bar): (doesn’t say)
  • Game: (none)
  • Screenshot of Issue (include the full Citra window including titlebar): Capture

Diagnostic Log

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.