Citra freezes upon loading any game at 0% Speed and 0 FPS

Citra Support
#1

Issue:
About a week ago Citra stopped working out of the blue. Now everytime I try to open a game it freezes and the only way I can shut it down is with the task manager.

System Information

  • Operating System: Windows 10
  • CPU: @ 2.60GHz 2.60 GHz
  • GPU: HD Intel 4000
  • Citra Version (found in title bar): Canary 1959
  • Game: Pokemon Y, Pokemon Alpha sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):
    CItra freeze
    CItra freeze912×558 78 KB

    Diagnostic Log
    Upload your log file as an attachment by dragging & dropping.

citra_log.txt (14.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1959 HEAD-651c9d0
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics