Citra freezes when loading a game

Citra unexpectedly freezes:
Game freezing after load, changing the FPS and nan ms to 0 (version: 1782)


  • Operating System: Windows 10
  • CPU: Intel Core i5
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): 1782
  • Game: Mario Kart 7 (USA)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (16.2 KB)

In order to save a copy of the log, follow this guide:

I have the same issue, want to load and crash the emulator

GL_VERSION: 3.3.0 - Build
^ This driver is out of date. To update, download from Intel® Graphics Driver for Windows* [15.33]
Mirror download:

Then follow this guide to install it:

Additionally, your GPU has issues with the V-Sync option in Emulation>Configuration>Graphics>Advanced Tab. Disable that.

See if your issue persists after this. If it does, try going to File>Open Citra Folder, then renaming the nand folder found here to nand edit and restart Citra. Now try your game again. Let me know if it worked.