Citra freezes when opening Pokemon Wilting Y

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
I had just gotten Citra yesterday and managed to play a bit of Pokemon and when I tried to open up the game again after I had stopped playing for a bit, Citra became unresponsive. It has repeatedly, without fail, become unresponsive ever since whenever I loaded Pokemon. The last time I did successfully play, Citra had crashed. It may not be in the log as I tried to reset settings thinking it would solve the issue, but at the time it was on 420% Alternate Speed. I have tried to reinstall Citra and play the game again with the same savestate but it didn’t help. Thank you in advance for any help.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Celeron® CPU N2830 @ 2.16 GHz 2.16 GHz
  • GPU: n/a
  • Citra Version (found in title bar): Citra Nightly 1618
  • Game: Pokemon Wilting Y
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1366×768 198 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (12.4 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1618 HEAD-316a649
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N2830  @ 2.16GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4276
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.