Citra Freezing - Nightly (1268) and Canary (1354)

#1

Hello, well, i downloaded Citra yesterday and i got a little problem… The emulator just got freeze while the game still running (The game sound and when i do anything, i listen).
I’m playing MHGen, and they just got freeze when i try to do any quest, i’m from Brazil, i dont speak english very good, but i hope someone understand what i mean to say.

Well, that’s my settings:
CPU: Intel core i5 2.5ghz
Ram: 8GB
Memory: 1 TB
Graphs: Intel HD Fam. 4gb

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

citra_log.txt (12.9 KB)

That’s my log

#4

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#6

Ok, i do this and still getting freezing when i try to do any quest. :confused:

#7

Sorry you need to specify the exact model, there are hundreds of i5s :stuck_out_tongue:
And you need to reupload the log, start the game before you close Citra. Don’t reopen Citra or the log will get cleared!

#8

Is it freezing, or just going to a black screen while the audio continues?

#9

citra_log.txt (18.0 KB)

Like this? I open the game and get the Log

My model: Intel ® core ™ i5-7200U @ 2.50GHz 2.71GHz

#10

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 620
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#11

No, without black screen. The video freeze, but the audio still running

#12

You most likely have the same issue as the OP in this thread: MHGen/XX Freezing Canary (1354)

Follow the steps links I gave him and you should be able to fix yours as well :slight_smile:

#13

Ok, i will do this! Thank you so much.
If i could fix this, i talk to you again, okay?

#14

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 620
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.