Citra freezing on loading

Citra Support
#1

Citra freezes on game loading:
Whenever i try to open a game, Citra starts to load and freezes the computer on “Loading” screen, before the loading bar shows up. This error happens often when im using the computer for a few hours. (I’m very bad at english, so sory about that)

System Information

  • Operating System: Windows 7 x64
  • CPU: Intel Core i5-3210M. CPU @2.50 Ghz
  • GPU: Nvdia 630M, 2GB. Intel HD Graphics 4000
  • Citra Version: Canary 1579
  • Game: Fire Emblem Awakening
  • Screenshot of Issue (include the full Citra window including titlebar): I cant get a screenshot, because the pc is frozen.

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (1.6 MB)

#2

System Information for Support

Client Version                                Canary 1579 HEAD-05a9809
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GT 630M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            391.35
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 2

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Perhaps there is an issue with the Disk Shader Cache for you, try turn it off in the graphics options in Citra.

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