Citra freezing when ROM is loaded

When loading a rom, in this case; Super Mario 3D Land (Eur), Citra just freezes and I click on Citra and it says “Citra not responding” Help!

System Information

  • Operating System: Windows 8.1
  • CPU: Intel(R) Core™ i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
  • GPU: NVIDIA GeForce GTX 750 Ti (10129 MB Total Memory)
  • Citra Version (found in title bar): HEAD-823fe4c
  • Game: Super Mario 3D Land (Europe)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

and my log is always empty… ?

How did you get your ROM?

I DO own the copy of the game but, I don’t know how to dump it from my 3ds and I wanted to record it so I downloaded it online and it was a utorrent file so I extracted it and I thought that’s all I needed to do so I open citra, open the rom and Citra freezes.

and it is a 3ds file

You can find guides on the wiki pages.
We can’t provide support if you download a game, even if you own it.

ok, thank you anyways!