Citra freezing when ROM is loaded

Issue:
When loading a rom, in this case; Super Mario 3D Land (Eur), Citra just freezes and I click on Citra and it says “Citra not responding” Help!

System Information

  • Operating System: Windows 8.1
  • CPU: Intel® Core™ i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
  • GPU: NVIDIA GeForce GTX 750 Ti (10129 MB Total Memory)
  • Citra Version (found in title bar): HEAD-823fe4c
  • Game: Super Mario 3D Land (Europe)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

and my log is always empty… ?

How did you get your ROM?

I DO own the copy of the game but, I don’t know how to dump it from my 3ds and I wanted to record it so I downloaded it online and it was a utorrent file so I extracted it and I thought that’s all I needed to do so I open citra, open the rom and Citra freezes.

and it is a 3ds file

You can find guides on the wiki pages.
We can’t provide support if you download a game, even if you own it.

ok, thank you anyways!