Citra gives me a crash once a day, making my PC be knocked down

Citra Support
1

Issue:
A week ago, I had bumped into a happening where Windows Boot Manager is lost, and I had asked my acquaintance to check my PC. On the same day, the acquaintance brought my PC back to me, after initializing CMOS via jumper of motherboard.

But, from the next day, something strange happened to me. Once it is executed, Citra gives me a crash necessarily a few minutes later. And then, my PC freezes with a dang noise like “Brrrrrrrrrrrrrrrrrrrrrrr…” and reboots itself.

One interesting thing is, this phenomenon occurs once a day as a necessity, and once I got this stuff, it never happens again on the same day.

To prevent this error, the following things I did.
① Turned off ‘Let apps run in the background’ option on Windows Settings.
② chose ‘Background Services’ on Processor Scheduling, Performance Settings, Advanced System Settings, System, Control Panel.
③ ran ‘Disable-MMAgent -MemoryCompression’ on cmd(PowerShell).
But every steps I did seems like ineffective to prevent my issue.

System Information

  • Operating System: WIN10 Pro 64bit
  • CPU: AMD Ryzen 5 1600
  • GPU: NVIDIA GeForce GTX 1060 6GB
  • Citra Version (found in title bar): Nightly 1732
  • Game: Inazuma Eleven Go Neppuu (Japan)
  • Screenshot of Issue (include the full Citra window including titlebar):
2

System Information for Support

Client Version                                Nightly 1732 HEAD-5a7d801
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 1600 Six-Core Processor             | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                            496.49
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Please enable the Vsync option if you are experiencing screen tearing.
3

This is definitely doesn’t sound Citra related. It almost sounds like you either have a failing drive or perhaps bad RAM kit? I honestly couldn’t say. I really can’t help you with this, sorry.

1 Like
4

Yeah I think so tbh. Because I had exactly same case yesterday without playing Citra. Now it seems that my PC started to vent chronic problem. Thanks for an answer.