Citra has encountered an error while running the video core

Issue:
I open super mario maker rom and this error appear

“Citra has encountered an eror while running the video core, please see the log for more details.For more information on accessing the log, please see the following page: How to update the Log File.Endure that you have the latest graphics drivers for your GPU”

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i5-2520M CPU
  • GPU: Intel® HD Graphics 3000
  • Citra Version (found in title bar): Latest one
  • Game: Super Mario Maker 3DS
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:
[ 3.477667] Frontend citra_qt/main.cpp:OnUpdateFound:525: No updates found
[ 49.918636] Frontend citra_qt/main.cpp:BootGame:651: Citra starting…
[ 49.947495] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:487: GL_VERSION: 1.1.0
[ 49.947589] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VENDOR: Microsoft Corporation
[ 49.947625] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_RENDERER: GDI Generic
[ 49.947673] Render video_core/video_core.cpp:Init:34: initialization failed !
[ 49.947941] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!

From the FAQ:

When I try to start any game, Citra immediately crashes!

It is very likely that this issue is caused by your GPU or drivers not supporting OpenGL 3.3. Try updating to the latest drivers if possible, and verify that either your driver’s control panel or a tool like GPU Caps Viewer reports that you can use at least OpenGL 3.3. If updating drivers doesn’t help, you’ll need to upgrade your GPU or wait until we remove this limitation from the software renderer. (The hardware renderer will never support lower OpenGL versions.)
https://citra-emu.org/wiki/faq/

Your OGL driver is a generic one from Microsoft with only 1.1 support.

In your case new driver won’t help if the information on the internet is correct, since the the HD 3000 graphics support at best OGL 3.1 on windows:
https://communities.intel.com/thread/55288

But Linux Mesa drivers look like they do support OGL 3.3.
So you could download Linux and try it out there.

1 Like

i cant download linux, my brother use my laptop and he dont wants to try linux

In your case I don’t think the hassle would be worth it.
But if you really wanted to try Citra and Linux out, you could make a new partition and install Linux there and use a bootloader to choose between Windows 10 and Linux when you start your computer:
https://www.youtube.com/watch?v=vxepmtjmilQ

For you it’s probably very complicated, Citra might still not work or your experience might be bad so there is nothing you can do other than using another PC/Laptop with OGL 3.3 support and probably better hardware.

4 Likes

omg thats true im gonna try that !

2 Likes