Citra has stopped working

#1

Issue:
Enter a description of your issue here, in full detail.
Hi, i just started to install Citra on my laptop today and i have already downloaded 3ds rom decryped but when i started loading the game file, citra suddenly crashed and it said that “Citra-qt.exe has stopped working” and i dont know what to do to solve this problem can u guys give me the solutions for this error.
System Information

  • Operating System: intel core i3
  • CPU: M 370 2.40GHz
  • GPU: HD5400
  • Citra Version (found in title bar): citra 818
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
[ 1.818571] Frontend citra_qt/main.cpp:CheckForUpdates:533: Update check started
[ 8.252491] Frontend citra_qt/main.cpp:OnUpdateFound:546: No updates found
[ 16.064191] Frontend citra_qt/main.cpp:BootGame:677: Citra starting…
[ 19.148067] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 3.3.11566 Core Profile Forward-Compatible Context
[ 19.148122] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: ATI Technologies Inc.
[ 19.148175] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: ATI Mobility Radeon HD 5400 Series
[ 19.735131] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 19.735175] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:52: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 19.801231] Render.OpenGL video_core/renderer_opengl/gl_shader_util.cpp:LoadProgram:83: Error linking shader:
Vertex shader(s) failed to link.
unexpected error.

[ 19.801271] Debug video_core/renderer_opengl/gl_shader_util.cpp:operator():87: Assertion Failed!
Shader not linked
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Piracy is not supported by the Citra team, please acquire the ROM by dumping it using a real 3DS.

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