Citra immediately blacks out and Shuts itself

Citra Support
1

Issue:
When I was trying to play pokemon Y it shows me a black screen and shuts itself down.

System Information

  • Operating System: Windows 10 Pro
  • CPU: Intel(R) Core™ i5-6200U CPU @ 2.30GHz 2.40 GHz
  • GPU: Intel HD 520 graphics
  • Citra Version (found in title bar): Citra Nightly 1874 and Citra Canary 2441
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot (3)
    Screenshot (3)1366×768 32.8 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
citra_log.txt (5.3 KB)

2

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.