Citra immediately crashes when opening Pokemon Moon Rom

Issue:
Every time I try to open Pokemon Moon, the program crashes immediately, it works on other devices except this.

System Information

  • Operating System: Windows 7 Ultimate
  • CPU: Intel(R) Core™ i5-3210M
  • GPU: Intel(R) HD Graphics 4000
  • Citra Version: Citra Nightly 1714
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (6.4 KB)

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https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1714 HEAD-5241032
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz | AVX
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Followed CitraBot’s suggestion, problem still persists.

System Information for Support

Client Version                                Nightly 1714 HEAD-5241032
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz | AVX
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.