Citra is crashing soon after loading game

Issue:
Citra is crashing after pressing “star game” in game

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game: Alpha Sapphire
    citra_log.txt (31.7 KB)

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 520
GPU Driver Version                           23.20.16.4973
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

This driver is very out of date. To update, download win64_25.20.100.6373.zip from Legacy Intel® Graphics Driver for Windows® 10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3430_101.2111.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/746999/gfx_win_101.3430_101.2111.exe