Issue:
Enter a description of your issue here, in full detail.
Hello there! My Citra is recently crashing. It doesnt matter which game i choose, it still crashes.
System Information
Operating System: Microsoft Windows 11 Pro
CPU: Intel(R) Core™ i5-8250U CPU @ 1.60GHzGPU
GPU: GPU 1: Intel(R) UHD Graphics 620
Citra Version (found in title bar): 2272
Game: Pokemon Ultra Sun and others!
Screenshot of Issue (include the full Citra window including titlebar):
In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File
Client Version Canary 2272 HEAD-ac3ef65
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz | AVX2 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 24.20.100.6286
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
This driver is outdated (from 2018), you need to update.
Make sure Windows is updated, you should be on like 21H2. You can check what you currently have by opening winver (just do a Windows search for it near the Start button at the bottom left corner of the screen).
Just a heads up: I don’t have buttery smooth, perfect frame pacing, zero fps drops even on a Ryzen 9 3900X with RTX 2080; there are occasional stutters here and there.
Pokémon games have “CRO Loading” which isn’t fast to do in Citra currently so that is probably what you feel when you get fps drops.
So now i got a problem again. My citra is crashing again, and i found that my driver is again 6292. I tried to install the new driver manually but now it says the best drivers are already installed. What can i do now?!
Should i reinstall?
So im going to uninstall the drivers, and install them again?!
I dont know why its now 6292.
Pls Help, i want to play again!
Microsoft apparently removed it from their website, but should still work. I remember using it once on an laptop with Intel drivers with no issues a couple of years ago.
I cant update it to 6373. Im not able to update the driver, because it says: The best drivers are already installed.
I used the tool to hide the updates.
So my problem is now, that i cant update the driver to 6373.
ok, thank you! I did it wrong!
Now i got it right. I restarted my computer. And its 6373 still. Now i updated the windows intel graphics and now it does work! As before said, it has sometimes fps drops. But thank you for everything. I appreciate your time!
Greetings
Akis
Client Version Nightly 1786 HEAD-cbd5d1c
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz | AVX2 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 26.20.100.7926
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
