Citra is terminated during loading

Issue:
Enter a description of your issue here, in full detail.

Hi. Until a few days ago, I played the game on Citra without any problems.
But now, on the loading screen, Citra is turned off.
(At this time, no pop-ups will appear and it will just end. Canary, Nightly neither runs.)
Updates are always being made.
I want your help.
(I am writing using a translator. If it’s awkward, I’m sorry.)

System Information

  • Operating System: Windows 10, 64bit
  • CPU:
  • GPU:
  • Citra Version (found in title bar): 1418(Nightly), 1561(Canary)
  • Game: Animal Crossing - New Leaf Welcome Amiibo
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (14.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1418 HEAD-03cde53
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
GPU Driver Version                            21.20.16.4534
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 5

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1418 HEAD-03cde53
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
GPU Driver Version                            21.20.16.4534
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 5

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

21.20.16.4534

These drivers are outdated, you need to update:

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Latest DCH driver has some issues atm so stick with this older driver for now(still newer than your current).

Also try disable Disk Shader Cache in the graphics options.

It’s finally working! Thank you so much :smile:

1 Like