Citra isn't loading any game


#1

Issue: It won’t load any game all I can hear is the music.
Enter a description of your issue here, in full detail.
When I run any game it will run the emulator and then grey screen :thinking: so I tried a different game and it still doesn’t load the game, I can hear the music but no video. Anyone know why?

System Information

  • Operating System: macOS High Sierra
  • CPU: Intel Core i5
  • GPU: Intel Iris Plus Graphics 640
  • Citra Version (found in title bar): 793
  • Game: Pokemon Ultra Sun, Sun, Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):
    https://gyazo.com/370016056dd5849c3a839e553df0ad52

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
Don’t have one because it doesn’t crash.
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296


#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


#3

Try turning off Enable Hardware Shader.


#4

@Leo121 THANK YOU! I’ve been searching for ages and i thought to go on the forums, another problem occurred though https://gyazo.com/7286a36164b0a80ba7c14221d3c79e0b .


#5

Follow that link & dump your system archives.