Citra just crashes

Issue:
citra just crashes. i was playing pokemon ultra moon swiftly yesterday but just today it crashed.

System Information

  • Operating System: 64-bit operating system, x64 based processor
  • CPU: Intel Pentium n3700 @1.60 GHz
  • GPU: Intel HD
  • Citra Version (found in title bar): 1468
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (12.0 KB)

System Information for Support

OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.5126
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (17.4 KB)

System Information for Support

Client Version                                Nightly 1468 HEAD-e480a80
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.5126
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (13.5 KB)

System Information for Support

Client Version                                Nightly 1468 HEAD-e480a80
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.5126
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hi, do the following:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

System Information for Support

Client Version                                Nightly 1468 HEAD-e480a80
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.5126
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.