Citra keeps crashing, and nothing I do works

Citra Support
1

Issue:
After about 45 seconds of play time, the game always freezes and Citra says the speed is 0%
and the FPS is also 0. I’ve always thought my laptop was garbage, but I’m sure it can run Fire Emblem Fates. And yes, Hardware Shader is off. Many people say that works, but not in this case.

System Information

  • Operating System: HP Laptop 15
  • CPU: i3-1005G1 1.20GHz
  • GPU: Intel URD Graphics
  • Citra Version (found in title bar):
  • Game: Fire Emblem Fates: Special Edition
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log

citra_log.txt (48.7 KB)

2

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            26.20.100.7926
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
3

Correction, UHD graphics

4

GPU Driver Version: 26.20.100.7926

This driver is outdated, you need to update.

Download and install igfx_win10_100.9466.exe from: https://downloadcenter.intel.com/download/30381/Intel-Graphics-Windows-10-DCH-Drivers
direct link: https://downloadmirror.intel.com/30381/a08/igfx_win10_100.9466.exe

Make sure clock speed in Citra is set to 100% as well which you can change in the System tab in Citra configuration.

5

Hey, thanks. It seems that enabling Accurate Multiplication worked along with making Clock percentage 100%. But when I did this, it actually runs better. So thank you, mate.

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