Citra keeps crashing as soon as I try to open Pokemon alpha sapphire

Citra Support
1

Citra keeps crashing as soon as I try to open Pokemon alpha sapphire. No error message. Just game closes out

System Information

Diagnostic Log
citra_log.txt (4.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                                Nightly 1347 HEAD-8acd2b9
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.
3

System Information for Support

Client Version                                Nightly 1347 HEAD-8acd2b9
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.
4

I have done what bot asked with no fix

5

After it crashes, do not reopen Citra or the log gets cleared. Have the log folder open, start the game(let it crash) after Citra is closed wait a few seconds then reupload the log.

6

Did as advised citra_log.txt (4.3 KB)

7

System Information for Support

Client Version                                Nightly 1347 HEAD-8acd2b9
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
8

Looks like these are the major factors.
[ 0.640328] Frontend citra_qt/main.cpp:GMainWindow:168: Citra Version: Nightly 1347 | HEAD-8acd2b9
[ 0.677210] Frontend citra_qt/main.cpp:CheckForUpdates:655: Unable to start check for updates
[ 0.678575] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Citra/nightly-mingw/Pokemon Alpha Sapphire/Pokemon Alpha Sapphire-USA-Multi7-Decrypted.3ds
[ 0.678783] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\NicholasLeer\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 0.679277] Service.FS core/file_sys/ncch_container.cpp:Load:237: Secure1 KeyX missing
[ 0.679302] Service.FS core/file_sys/ncch_container.cpp:Load:251: Secure2 KeyX missing

9

Tried running this in version 1193 with a different error, logs attached.
citra_log.txt (4.6 KB)

10

System Information for Support

Client Version                                Nightly 1193 HEAD-de1128c
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.