Citra keeps crashing in Pokemon Y

Issue:
Pokemon Y stops responding after about 3 minutes of gameplay and Citra closes itself, I have tried playing nightly but nightly gives me lower fps than canary so i’m going to stick to canary

System Information

  • Operating System: Windows 10
  • CPU: I5 3340M (4GB Ram)
  • GPU: Intel HD 4000
  • Citra Version (found in title bar): Canary 1956
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (4.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It seems you accidentally reopened Citra before uploading citra_log.txt which would clear the log. Redo the steps to get a new log and make sure you have started the game before you close Citra.

There is also an “old log” that you can upload.

citra_log.txt (248.8 KB)
Same thing happened again and I didn’t reopen citra this time so

System Information for Support

Client Version                                Canary 1956 HEAD-7a60d46
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics

I do have the latest drivers, I’ve double checked it on intel’s website

Ignore the bot regarding the drivers, it is a bit dumb with old iGPUs.

Since you have an old iGPU (Intel HD 4000) which can randomly crash due to a driver bug use Nightly 1392 until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

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