Citra Keeps Crashing on Pokemon X

Citra is crashing and I have no idea why:
I have tried several pokemon x and y files all base game nothing changed about them, I have tried .cia and .3ds files and yet everytime I get past the title screen it crashes. I do not know why this is, any help would be great. A few things I have tried were deleting opengl folder in shaders and turning on accurate multiplication, uninstalling and reinstalling, and several different cia/3ds files

System Information

  • Operating System: Windows 10 Pro
  • CPU: AMD Ryzen 5 2400G
  • GPU: Radeon Vega Graphics (it’s an iGPU)
  • Citra Version (found in title bar): Canary 2256
  • Game: Pokemon X/Y
  • Screenshot of Issue (include the full Citra window including titlebar):

    The screen just freezes and my mouse buffers, citra crashes ~1 second later
    Side note: This image is actually the farthest it’s ever gone with out crash

Diagnostic Log
citra_log.txt (24.2 KB)

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2400G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 11 Graphics
GPU Driver Version                           21.30.23.04 30.0.13023.4001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2400G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 11 Graphics
GPU Driver Version                           21.30.23.04 30.0.13023.4001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

This driver is out of date. Please update to the latest GPU driver available (22.8.2): https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-desktop-processors-radeon-vega-graphics/amd-ryzen-5-0

Thanks for the help about my drivers being outdated, I updated them but I still have the same issue.
(crash log removed since it is irrelevant)
(edit: I now see that I didn’t get the most recent update, I am going to do that and retest)
(edit 2: Having updated to 22.8.2 it works perfectly fine now, thanks much for the help. I wouldn’t have ever expected it to be a graphics driver issue)

1 Like

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2400G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 11 Graphics
GPU Driver Version                           22.5.1 30.0.15021.11005
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2400G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 11 Graphics
GPU Driver Version                           22.5.1 30.0.15021.11005
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.