Citra keeps crashing

Issue:
Citra keeps crashing when I open Pokemon Ultra Moon but when I open other ROMS those work

System Information

  • Operating System: Windows 10 1909 64 bit
  • CPU: i7-3630QM
  • GPU: GT 740M
  • Citra Version (found in title bar): Citra Nightly 1457
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (13.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1457 HEAD-a6ee1bf
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GT 740M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            376.54
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Try turn off Disk Shader Cache in the graphics options in Citra. It causes issues for some users with some games at the moment.

thank you that worked

1 Like