Citra loads games but no visual past the title screen

Enter a description of your issue here, in full detail.
games will load but past the title screen its just a black screen and sound from the game. fps hits a 40 and game speed stays at 100 but just not sound or visuals. i was able to play it on my old laptop worth $300 with terrible specs but somehow wont work on this $1500 dollar laptop.

System Information

  • Operating System: windows 11

  • CPU: i7-1165G7

  • GPU: intel iris Xe

  • Citra Version (found in title bar): Citra nightly and canary

  • Game: any pokemon game

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (32.9 KB)
Issue:

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https://community.citra-emu.org/t/how-to-upload-the-log-file/296

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System Information for Support

Client Version                                Nightly 1744 HEAD-45a4a56
Operating System                              Windows 10 (10.0)
CPU                                           11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz | AVX512 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) Iris(R) Xe Graphics
GPU Driver Version                            27.20.100.9268
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

how long before a moderator assists me?

This driver is out of date. To update, download and install igfx_win_101.1191.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/691496/igfx_win_101.1191.ex