After some weeks of Pokemon X gameplay, Citra just begun to freeze at 0% speed and 0 fps everytime i try to load the rom. I tried with different roms but it keeps happening.
- Operating System: Windows 10
- CPU: Intel Core i3 3110M 2.4 GHz (4 cpus)
- GPU: Intel HD Graphics 4000
- Citra Version: 1780
- Game: Pokémon X
citra_log.txt (4.0 KB)
The log file is incomplete. Make sure you follow the steps carefully:
Open Citra, then go to
File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the
log folder. Now keep that open in the background.
Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
Now upload the log file in this chat.
System Information for Support
Client Version Nightly 1781 HEAD-141471e
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz | AVX
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4000
GPU Driver Version 10.18.10.4358
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
- Please enable the Vsync option if you are experiencing screen tearing.
No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File
This driver is out of date. To update, download
win64_220.127.116.1161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_18.104.22.16861.zip
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.