Citra Nightly Crashes and Fails to Load

Issue:
After installing the latest update today, I cannot open Pokemon X. Whenever I try to load state or load the save file within the game, Citra Nightly freezes, makes my laptop go in a temporary black screen (but I can hear the music I play in the background), regains the screen view, then Citra will continue to have no response. I tried a couple of times but the concern occurs every time.

What’s possible the reason from this? I was able to play fluidly Pokemon X before the update.

Please assist me with my concern. Thank you.

System Information

  • Operating System: 64-bit operating system, x64-based processor, Windows 10 Home Single Language
  • CPU: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30 GHz
  • GPU: AMD Radeon ™ RX Vega 10 Graphics
  • Citra Version (found in title bar): Citra Nightly 1783
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
citra_log.txt (25.7 KB)

System Information for Support

Client Version                               Nightly 1783   HEAD-746609f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 10 Graphics
GPU Driver Version                           26.20.11030.22001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

How can I resolve the issue? I only encountered the screen freeze after doing the update today. I was able to play Pokemon X smoothly before the update.

System Information for Support

Client Version                               Nightly 1783   HEAD-746609f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 10 Graphics
GPU Driver Version                           26.20.11030.22001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

This driver is out of date. Please update your GPU driver to the latest available: https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-mobile-processors-radeon-rx-vega-graphics/amd-ryzen-1

Hey there! Once the driver is updated through the provided link for the GPU driver, would this mean that I would be able to fully use Citra and play the game?

That is the hope. If not, upload a new log file.

I was able to update my driver and I can access the game already. However, I experience random crashes and it makes my Citra auto-close. What could be the reason for it?

Here is the recent log file after the auto-close crash. Hope you can assist me with this. Thank you!

citra_log.txt (4.8 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

Here is the recent log file after the auto-close crash. Hope you can assist me with this. Thank you!

citra_log.txt (67.0 KB)

System Information for Support

Client Version                               Nightly 1783   HEAD-746609f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 10 Graphics
GPU Driver Version                           22.5.1 30.0.15021.11005
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

I’m experiencing more often crashes and auto-close of Citra. Kindly assist me on how to resolve this. Thank you.

citra_log.txt (57.1 KB)

System Information for Support

Client Version                               Nightly 1783   HEAD-746609f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) RX Vega 10 Graphics
GPU Driver Version                           22.5.1 30.0.15021.11005
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

The driver I linked for you is Version 22.8.2
Please try installing it again.

citra_log.txt (404.7 KB)

System Information for Support

Client Version                               Nightly 1783   HEAD-746609f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 2700X Eight-Core Processor          | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            Radeon RX 580 Series
GPU Driver Version                           20.10.35.02 27.20.1034.6
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

This driver is very out of date. Please update to the latest GPU driver available (22.8.2): https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580