Citra Nightly freezes with 0% speed and 0 fps, Help me pls

Issue:
Enter a description of your issue here, in full detail.
Citra freezes when starting the game, the game doest not progress and the emulator becomes terribly slow!

System Information

  • Operating System: Windows 10 Pro 64 bits
  • CPU: Intel® Core™ i5-3340M CPU @ 2.70Hz 2.70GHz
  • GPU: Intel® HD Graphics 4000
  • Citra Version (found in title bar): Citra Nightly 1647
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (16.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1647 HEAD-182ffa4
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4252
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

THANK YOU, I can continue playing thanks to you :blush: :relaxed:

citra_log.txt (5.9 KB)
help please ty

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I have the same problem, thanks

citra_log.txt (38.6 KB)

System Information for Support

Client Version                                Nightly 1742 HEAD-67f1e41
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            21.20.16.4727
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

This driver is out of date. To update, download win64_25.20.100.6373.zip from Legacy Intel® Graphics Driver for Windows® 10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install igfx_win_101.1191.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/691496/igfx_win_101.1191.exe

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (152.1 KB)

System Information for Support

Client Version                               Nightly 1777   HEAD-bf6e4a4
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 860M/PCIe/SSE2
GPU Driver Version                           472.12
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.

Set your CPU Clock Speed slider back to 100% in Emulation>Configuration>System. As the warning under the slider clearly states, you shouldn’t be touching this if you don’t know what you’re doing. You’ll just end up causing issues for yourself.