Citra Nighty freezes when the game is load

P2PSelfPuppet · March 14, 2020, 2:36am

Issue:
I just started playing Pokemon Omega Ruby on Citra but everytime I load the game it freezes at the language selection. Basically the entire Citra emulator freezes, I had to use task manager because everything became the emulator not responding. I tried tinkering with the shader but nothing works.

System Information

Operating System: Microsoft Windows 10 Home Single Language
CPU & GPU?: Intel Celeron N2930 @ 1.83GHz 187Mhz 4 Cores 4 Logical Processors
Citra Version: Citra Nighty 1438
Game: Pokemon Omega Ruby
Screenshot of the issue: (sorry my laptop can’t save screenshot for some reason)

Diagnostic Log
citra_log.txt (4.0 KB)

CitraBot · March 14, 2020, 2:36am

System Information for Support

Client Version                                Nightly 1438 HEAD-ad3c464
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

CitraBot · March 14, 2020, 9:00am

System Information for Support

Client Version                                Nightly 1438 HEAD-ad3c464
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

tywald · March 14, 2020, 10:18am

The log gets cleared each time you open Citra so make sure you do these steps to ensure it catches the issue:

Open Citra then File->Open Citra Folder then log folder(keep this open in the background, do not close the folder).
Start the game then close Citra(don’t reopen or the log gets cleared so you have to do it again).
Reupload the log here.

P2PSelfPuppet · March 15, 2020, 5:02am

citra_log.txt (25.4 KB)

It got worsen, only black screen this time.

CitraBot · March 15, 2020, 5:02am

System Information for Support

Client Version                                Nightly 1438 HEAD-ad3c464
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4276
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers

tywald · March 15, 2020, 10:55pm

Build 10.18.10.4276

These drivers are outdated, you need to update:

Download win64_15.33.49.5100.zip from https://downloadcenter.intel.com/download/29311/Intel-Graphics-Driver-for-Windows-15-33-?product=85552
direct link: https://downloadmirror.intel.com/29311/a08/win64_15.33.49.5100.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Celeron N2930 is an extremely weak CPU, scores below 500 at: https://www.cpubenchmark.net/singleThread.html and Citra recommends 1800+.

P2PSelfPuppet · March 16, 2020, 3:19am

Okay I installed the driver and I can run the Pokemon game finally. Thank you very much.

Although the game is a little slow, is there anything I have to install to make it better? Anything that does not have to be done externally to my laptop/

tywald · March 16, 2020, 7:49am

No, your laptop is simply too weak. My old AMD Athlon 64 x2 4200+ from 2006(if I still had it) was faster in single thread than your Celeron. You will need a more powerful computer, a good bang for buck right now would be Ryzen 5 3600(recently got price cut) + GTX 1650 Super or 1660 Super. Avoid Radeon if you can because unfortunately its OpenGL performance on Windows is dreadful so that is why Nvidia is recommended.

P2PSelfPuppet · March 16, 2020, 9:38am

Okay, noted. Thank you very much.

alae_aberroug · April 26, 2020, 5:03pm

Hi guys i have the same problem,when i open a game it freezes on loading screen

[ 0.093106] Config core/settings.cpp:LogSettings:76: Citra Configuration:
[ 0.093134] Config core/settings.cpp:LogSetting:72: Core_UseCpuJit: true
[ 0.093137] Config core/settings.cpp:LogSetting:72: Renderer_UseGLES: false
[ 0.093138] Config core/settings.cpp:LogSetting:72: Renderer_UseHwRenderer: true
[ 0.093139] Config core/settings.cpp:LogSetting:72: Renderer_UseHwShader: true
[ 0.093141] Config core/settings.cpp:LogSetting:72: Renderer_ShadersAccurateMul: true
[ 0.093142] Config core/settings.cpp:LogSetting:72: Renderer_UseShaderJit: true
[ 0.093157] Config core/settings.cpp:LogSetting:72: Renderer_UseResolutionFactor: 1
[ 0.093163] Config core/settings.cpp:LogSetting:72: Renderer_UseFrameLimit: true
[ 0.093166] Config core/settings.cpp:LogSetting:72: Renderer_FrameLimit: 100
[ 0.093168] Config core/settings.cpp:LogSetting:72: Renderer_PostProcessingShader: none (builtin)
[ 0.093170] Config core/settings.cpp:LogSetting:72: Renderer_FilterMode: true
[ 0.093210] Config core/settings.cpp:LogSetting:72: Renderer_TextureFilterName: none
[ 0.093212] Config core/settings.cpp:LogSetting:72: Stereoscopy_Render3d: 0
[ 0.093214] Config core/settings.cpp:LogSetting:72: Stereoscopy_Factor3d: 0
[ 0.093215] Config core/settings.cpp:LogSetting:72: Layout_LayoutOption: 0
[ 0.093217] Config core/settings.cpp:LogSetting:72: Layout_SwapScreen: false
[ 0.093218] Config core/settings.cpp:LogSetting:72: Layout_UprightScreen: false
[ 0.093219] Config core/settings.cpp:LogSetting:72: Utility_DumpTextures: false
[ 0.093220] Config core/settings.cpp:LogSetting:72: Utility_CustomTextures: false
[ 0.093221] Config core/settings.cpp:LogSetting:72: Utility_UseDiskShaderCache: false
[ 0.093222] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLle: false
[ 0.093223] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLleMultithread: false
[ 0.093225] Config core/settings.cpp:LogSetting:72: Audio_OutputEngine: auto
[ 0.093226] Config core/settings.cpp:LogSetting:72: Audio_EnableAudioStretching: true
[ 0.093227] Config core/settings.cpp:LogSetting:72: Audio_OutputDevice: auto
[ 0.093228] Config core/settings.cpp:LogSetting:72: Audio_InputDeviceType: 0
[ 0.093229] Config core/settings.cpp:LogSetting:72: Audio_InputDevice: Default
[ 0.093231] Config core/settings.cpp:LogSetting:72: Camera_OuterRightName: blank
[ 0.093232] Config core/settings.cpp:LogSetting:72: Camera_OuterRightConfig:
[ 0.093233] Config core/settings.cpp:LogSetting:72: Camera_OuterRightFlip: 0
[ 0.093235] Config core/settings.cpp:LogSetting:72: Camera_InnerName: blank
[ 0.093236] Config core/settings.cpp:LogSetting:72: Camera_InnerConfig:
[ 0.093237] Config core/settings.cpp:LogSetting:72: Camera_InnerFlip: 0
[ 0.093238] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftName: blank
[ 0.093239] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftConfig:
[ 0.093240] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftFlip: 0
[ 0.093242] Config core/settings.cpp:LogSetting:72: DataStorage_UseVirtualSd: true
[ 0.093243] Config core/settings.cpp:LogSetting:72: System_IsNew3ds: true
[ 0.093248] Config core/settings.cpp:LogSetting:72: System_RegionValue: -1
[ 0.093250] Config core/settings.cpp:LogSetting:72: Debugging_UseGdbstub: true
[ 0.093251] Config core/settings.cpp:LogSetting:72: Debugging_GdbstubPort: 24689
[ 0.333607] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.889306] Frontend citra_qt/main.cpp:GMainWindow:187: Citra Version: Nightly 1509 | HEAD-bc14f48
[ 0.889329] Frontend citra_qt/main.cpp:GMainWindow:189: Host CPU: Intel® Xeon® CPU E5640 @ 2.67GHz
[ 0.889359]

tywald · April 26, 2020, 5:06pm

Upload the file itself so the bot can scan it