Citra not loading rom, then refuses to open

#1

I have used Citra a bit before on an older PC. I then decided to download it on the laptop I’m currently using. After setting up Citra, I downloaded a rom for Super Mario 3D Land, but when I started it, Citra would close. When I try to open it again I get the message, “The item ‘citra-qt.exe’ that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?” I pinned the shortcut to the taskbar by the way, so I clicked yes and opened the start menu. When I looked up Citra there and tried to open it, the same message appeared again. I then looked in the file explorer. When I searched it and opened it, a type of DOS menu would appear for less then a second and Citra would close.
If anyone knows why this is happening or how to solve this problem, please reply!

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Piracy isn’t supported here.