Citra not recognising xbox series x controller

ok so until recently, every time I use my xbox series x controller, citra responds when i press a button, move the joystick etc. but recently it just doesn’t respond trying to change controls or playing a game

System Information

  • Operating System: MacOS Big Sur
  • CPU: Intel core i3
  • GPU: Intel Iris Plus Graphics 1536 MB
  • Citra Version (found in title bar): Nightly 1734
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (27.3 KB)

System Information for Support

Client Version                                Nightly 1734 HEAD-64b502a
Operating System                              macOS 11.6
CPU                                           Intel(R) Core(TM) i3-1000NG4 CPU @ 1.10GHz | AVX512 | FMA
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Intel(R) Iris(TM) Plus Graphics OpenGL Engine (1x6x8 (fused) LP
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.

It’s a lot slower now after changing the settings
here’s the log file:
citra_log.txt (34.2 KB)

System Information for Support

Client Version                                Nightly 1734 HEAD-64b502a
Operating System                              macOS 11.6
CPU                                           Intel(R) Core(TM) i3-1000NG4 CPU @ 1.10GHz | AVX512 | FMA
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Intel(R) Iris(TM) Plus Graphics OpenGL Engine (1x6x8 (fused) LP
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.

accurate multiplication is on, i think the controller’s working and i’ve set CPU clock percentage to 100% but now citra’s become a lot slower
citra_log.txt (34.6 KB)

System Information for Support

Client Version                                Nightly 1734 HEAD-64b502a
Operating System                              macOS 11.6
CPU                                           Intel(R) Core(TM) i3-1000NG4 CPU @ 1.10GHz | AVX512 | FMA
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Intel(R) Iris(TM) Plus Graphics OpenGL Engine (1x6x8 (fused) LP
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Have you tried remapping your controller? If so, try resetting Citra’s settings first by going to Citra>Preferences>General and selecting Reset All Settings.