Citra Not Responding After Starting Up A Game

Citra Support
#1

Issue:
Citra Nightly & Canary became Not Responding when I started up a ROM

System Information

  • Operating System: Windows 10
  • CPU: i7-6700
  • GPU: GTX1070
  • Citra Version (found in title bar): Nightly 1737 & Canary 2009
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1280×572 7.22 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (13.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 2009 HEAD-3565e9d
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1070/PCIe/SSE2
GPU Driver Version                            496.76
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.
#3

citra_log.txt (20.2 KB)

Still the same issue

#4

System Information for Support

Client Version                                Nightly 1737 HEAD-28039d3
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1070/PCIe/SSE2
GPU Driver Version                            496.76
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.
#5

citra_log.txt (7.0 KB)

#6

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#7

Still the same problem when I start to run the ROM :cry:
Please help me

#8

Your ROM appears to have been dumped incorrectly. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.