Citra Not Responding after trying to start a game

Citra Support
1

Issue:
When opened a game it works till the title screen when pressed start it crashes.

System Information

  • Operating System: Windows 10 (x64)
  • CPU: Intel(R) Core™ i7-4700MQ CPU @ 2.40 GHZ
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1867
  • Game: Pokemon Ultra Moon*
    Diagnostic Log
    citra_log.txt (4.0 KB)
2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

3

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.