Citra not running any games

Citra Support
#1

Issue:
Hi, i cant run games on Citra, when i launch a game, its just stuck at the first pixels of the game, its not instantly closes nut just stuck, 0 fps. I remembered i tried citra before and it ran well but this time idk the problem. I had reinstalled the software many times but its the same.
Ive also downloaded a game with a small file size just to check whether if its my device or just the game im trying to play. If we`re talking about emulation, my laptop held pretty well on other emulators. Thank you in advance for your help

System Information

citra_log.txt (4.0 KB)

#2

System Information for Support

Client Version                                Nightly 1509 HEAD-bc14f48
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Your log is incomplete.
The log file gets cleared each time you open Citra. So after you encounter an issue don’t open Citra again before uploading the log file.

#4

It looks like it’s crashing, try turn off Hardware Renderer in the Advanced graphics options then try start the game and close Citra then upload a new log and we should get more information.

#5

Hi! thank you guys for your help, I disabled the hardware renderer and it didnt crashed anymore, tho im getting solid 10 fps. Id like to know if my laptop is the problem or i just need to tick some settings on/off. Thank you again in advance

citra_log.txt (35.1 KB)

#6

System Information for Support

Client Version                                Nightly 1509 HEAD-bc14f48
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4358
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

#7

GPU Driver Version: Build 10.18.10.4358

These drivers are outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder

Turn Hardware Renderer, Hardware Shader and Disk Shader Cache back on.

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.
Keep Accurate Multiplication enabled.

#8

Hi! Thank you very much for your help, fortunately it can run games at solid 100% speed now.
Thank you very much!

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